Privacy policy
Prezzee Pty Ltd (ACN 602 963 422
) (Prezzee or our or we) is in the business of providing an Online Platform enabling the purchase, redeeming, managing and storing of a variety of non-reloadable digital gift cards, codes and associated services as well as digital greeting cards (Services).
This Policy governs how Prezzee will process your Personal Information collected in connection with the Services.
This Policy also applies to Personal Information collected by Prezzee in connection with its website, social media accounts, applications, software and other technological means (Online Platforms), as well as in connection with any direct communication between you and Prezzee.
Prezzee uses third parties located both locally and overseas in addition to its own resources to provide these Services.
1. Scope of this Privacy Policy
1.1. We understand that when accessing our Services, the privacy and confidentiality of Personal Information (as defined under the Privacy Act) is important to you and your customers. That’s why we fully respect your rights to privacy and are committed to protecting the personal information details you provide us in line with this Privacy Policy. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by Prezzee.
1.2. We are committed to protecting the privacy of everyone who uses our Online Platforms and/or our Services, for them to understand what Personal Information we collect and store, and why we do so, how we receive and/or obtain that information, the rights an individual has with respect to their Personal Information under our controllership, and with complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (EU) 2016.679 (GDPR).
2. The Information We Collect
We may collect Personal Information that allows us to identify who an individual is and share Personal Information. The type of information we may collect includes:
2.1. Personal Information - We may collect personal details such as an individual’s name, location, date of birth and nationality allowing us to identify who the individual is;
2.2. Contact Information - We collect information such as an individual’s email address, telephone & fax number, Internet Protocol (IP) address, unique device identifiers, your mobile number, your device model and name, you operating system, your browser type third-party user names, residential, business and postal address and other information that allows us to contact the individual. We also collect other contact information (where you choose to import or upload that information) such as the names and phone numbers of your contacts from your address book or contact list, which we only use to help you quickly send digital greeting cards and digital gift cards to people you may know.
2.3 Financial Information - We collect financial information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Services;
2.4 Statistical Information - We collect behavioural and statistical information about an individual and businesses in connection with the Services and/or the Online Platforms.
2.5 Geo-location information - We provide a geo-push notification feature to customers using a mobile app to send servicing messages and/or special offers from select retailers based on the close proximity of the customer to that retailer. The app requires access to the location services on the mobile device in order to utilize this feature and must be manually enabled by the customer firstly. Prezzee does not retain real time location data of the customer and does not use location services and data for any other purpose.
For users of the Prezzee Buzz service
The Prezzee Buzz service requires the processing of the following data elements, all of which we are required to collect in order for us to provide you with the service:
- Email address
- Name
- Employer/organization
- Location/region
- Gift card name, denomination, region
- Slack user IDs
- Slack workspace ID
- Slack token to call slack APIs
- Text content of recognition messages sent between employees
- Microsoft tenant ID
- Microsoft Teams ID
- Microsoft graph API access token to interact with Graph API
3. Why we collect Personal Information
3.1. We collect your personal information so that we can carry out the following actions:
- to enable you to use our Online Platforms;
- to provide our Services;
- to communicate with you about our Services;
- to communicate with you about marketing, offers and promotions which might interest you;
- to provide you with information or advice;
- to process payments by or to you in connection with our Services;
- to create accounts, tax invoices or receipts;
- to provide your personal information to third parties in order for them to supply the Services to you;
- to consider and respond to complaints made by you;
- to communicate with you about research opportunities relating to our products and services.
3.2. We may disclose additional purposes for collection of your personal information in collection statements at the point of collection.
4. How information is collected
Information is collected in association with your use of the Services, an enquiry about Prezzee or generally dealing with us directly or via our Online Platforms. If you are a digital greeting card or digital gift card recipient, from the person who purchased the digital gift card or sent you the digital greeting card.